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Terms That Govern Your Account on 77 Hibajee

These terms set out what you agree to when you open and use an account on 77 Hibajee. Access and eligibility depend on your local law and the region you are in — read these conditions before you deposit or play.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessSubject to eligible regions
77 Hibajee Terms That Govern Your Account on 77 Hibajee
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

These terms are not just obligations on your side — they also define what we owe you. Here is how we handle the four areas that matter most to account holders on 77 Hibajee.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support with your account ID.

Payment Records

Every bKash, Nagad, and Rocket transaction is logged against your account. If a deposit or withdrawal appears incorrect, raise it within 30 days and we will pull the transaction record for review.

Account Security

Your account is protected by a one-time password sent to your registered mobile number at each login. Do not share that OTP with anyone — our team will never ask for it.

Requesting Changes

To update your registered wallet number or contact details, submit a request through Live Chat or email. Changes to payment details require identity confirmation before they take effect.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about how these terms apply to your account — a payment hold, a verification request, or a clause you want clarified — our support team handles terms-related queries directly. Reach us through any of the channels below and reference your account ID so we can pull up your record without delay.

Live Chat Start a chat from the account dashboard. Terms and payment-hold queries are handled by the same team — have your registered bKash or Nagad number ready.
Email Support Write to our support address for written confirmation of any terms decision. We respond to account and payment queries in the order they arrive.
Help Centre The Help Centre carries the current version of these terms alongside account-verification steps and wallet-linking instructions for bKash, Nagad and Rocket.

Common Questions About These Terms

These are the questions account holders ask most often about how our terms work in practice — covering eligibility, payments, account changes, and what happens if something goes wrong.

Account eligibility depends on your local law and the region you are in. Where access is permitted, you must be of legal age in your jurisdiction and provide accurate registration details.

The same account terms apply regardless of which wallet you use. bKash, Nagad, and Rocket are all covered under the payment verification rules described in the conditions above.

If the name on your registered wallet does not match your account, the withdrawal is paused. Contact support with your account ID and wallet details and we will resolve it directly.

We may update these terms and will notify you at your registered contact address. If you continue using your account after the notice period, that counts as acceptance of the revised terms.

Send a request through Live Chat or email, including your account ID. We will provide a summary of the records we hold within a reasonable period under applicable rules.

Raise the issue within 30 days of the transaction date. We log every bKash, Nagad, and Rocket payment and can pull the record to check what was processed against your account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.